Athlete Services Officer

The Canadian Centre for Ethics in Sport (CCES) is an independent, national, not-for-profit, multi-sport organization with a vision of sport that is fair, safe, accessible, and inclusive. We believe the fundamental purpose of sport can and should be to make a positive contribution to Canadian society and that ethical sport is the best way to achieve that.

POSITION SUMMARY

The Athlete Services Officer contributes to the efficacy of the CCES by managing the Therapeutic Use Exemption (TUE) program, responding to related information inquiries and overseeing the management of substance inquiries. The Athlete Services Officer is also responsible for the oversight and maintenance of the volunteer Therapeutic Use Exemption Committee (TUEC) and providing leadership and supervision to the Athlete Services and Education Coordinator in addition to providing anti-doping information services to clients. The Athlete Services Officer is also responsible for trouble shooting and problem solving in key responsibility areas and assisting with major games services and fee-for-service requests as required.

DUTIES AND RESPONSIBILITIES

Therapeutic Use Exemption Program

  • Lead the development and implementation of the athlete services annual plan in collaboration with appropriate CCES staff.
  • Manage the Therapeutic Use Exemption (TUE) program as per WADA’s International Standard for Therapeutic Use Exemptions (ISTUE), the Canadian Anti-Doping Program (CADP) and other anti-doping rules as applicable.
  • Process TUE applications; including all communications with athletes, their physician’s, and/or others as appropriate and required.
  • Ensure proper record keeping and TUE application tracking.
  • Coordinate TUEC work and ensure appropriate processes are in place for file review and timely TUEC determinations.
  • Lead the development of processes and documentation to ensure the TUEC is utilizing best practice in their work.
  • Manage TUEC membership, including recruitment, coordination of appointments to Chair/Vice Chair roles, retirements, conflicts of interest, etc.
  • Ensure appropriate reporting requirements are adhered to with WADA and relevant international federations through ADAMS and through CADPAccess.
  • Provide timely updates to CCES Executive and Management as required.
  • Manage CCES’ response to WADA regarding changes to the Prohibited List (annually) and ISTUE (as applicable).
  • Maintain and recommend improvements to the CADP particularly in relation to TUEs.
  • Coordinate and provide recommendations regarding the development of educational resources related to TUEs to assist in the delivery of the CADP and fee-for-service initiatives as needed.

Medication/Substance Inquiries

  • In consultation with the Manager, Education lead the development of sound processes and appropriate templates to ensure quality and accurate medication/substance information is provided.
  • Provide timely responses to information requests on issues related to medication/substance use; consult experts and other reliable resources as required.
  • Ensure proper tracking of medication/substance inquiries.
  • Train and/or advise colleagues on medication/substance use issues as required.
  • Refer clients to relevant sources for additional information.
  • Maintain the content and Canadian brand data in the Global DRO with the assistance of the Manager, Technology & Communications.

QUALIFICATION AND COMPETENCIES

  • Bachelor’s degree in the fields of health, science or human kinetics is preferred while social sciences, business or equivalent combination of education and experience may also be considered.
  • A minimum two years’ experience in a relevant position, knowledge of the Canadian sport community and drug-free sport and Doping Control Programs preferred.
  • Proven project coordination skills including the ability to prioritize, meet deadlines, work under pressure and adapt to a fast-paced changing environment while maintaining attention to detail.
  • Excellent interpersonal skills, ability to learn quickly and self-motivate while working independently and/or collaborating as part of a team.
  • Ability to give presentations.
  • Proficient in MS Word, Excel, PowerPoint, Outlook.
  • Excellent English verbal and written communication skills.
  • Excellent French verbal and written communication skills.

Applications for this position (resume and cover letter) should be submitted in confidence electronically using this link: https://cces.bamboohr.com/jobs/view.php?id=30 by July 29, 2022 to the attention of Byron MacDonald, Manager, Human Resources, Canadian Centre for Ethics in Sport.

Throughout its recruitment process, the CCES is committed to Canada’s linguistic duality and diversity of its people. The CCES is committed to fostering diversity within its organization as a source of excellence, cultural enrichment, and social strength. We welcome expressions of interest from those who contribute to the further diversification of our organization including, but not limited to women, Indigenous peoples, persons of all races, ethnic origins and religions, persons with disabilities and persons of any sexual orientation or gender identity. Accommodations are available on request for candidates taking part in all aspects of the selection process.

This position is made possible with financial support from the Government of Canada. We thank all applicants for their interest but only applicants selected for an interview will be contacted.