I enter my username and password at the ADAMS login page, but it just flashes and returns to the page. What's going on?

Ensure your browser is either Chrome, Edge or Mozilla Firefox. Turn off all pop-up blockers, both within the browser and in any add-on toolbars. Perhaps your password has expired: your ADAMS password must be reset every 90 days. Try using the [Forgot Password] link to find out the contact telephone number of your custodial organization, or to have a new password emailed to the address you use for whereabouts.